Support

When contacting support, include the app version, device model, and iOS version.

Istanbul, Turkey

How do I download a story? Pick a tale from the library; when the download finishes you can read offline.
Is sign-in required? The catalog and downloads may require an account; sign-in may use Apple or Google depending on configuration.
How do I close my account? Use the deactivate-account flow in Settings; local data removal options are available separately.
Premium / billing issues: If you use in-app purchases through the App Store, follow Restore Purchases and Apple support guidance.